The Reminders page has one switch, the lead times per kind of record, the Upcoming emails list, and the Sent log. Send test email shows you what one looks like.
| Kind of reminder | When it is sent |
|---|---|
| Subscription renewal | 7 and 3 days before the next charge |
| Card expiry (Plus, Pro) | 30 and 7 days before the card's expiry month |
| Warranty end | 30 and 7 days before it ends |
| Policy renewal or end | 60, 30 and 7 days before |
| Cancellation deadline (Plus, Pro) | 14, 7 and 1 day before the last day to cancel in time |
| Client bill (Pro) | Before you pay for a service you rebill, so you invoice first |
Each kind can be ticked on or off. There is no count of emails on any plan: every plan is emailed before everything it tracks, and each renewal, expiry or end date gets one email per lead, never two.